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WELCOME!
 

About

About Us

The Ithaca College Campus Store is a non-profit organization and all of the proceeds generated by the Campus Store go back to help support Ithaca College.  Thank you for supporting an independently run campus store.


Returning an Item

 


 

You can return items within 60 days of in-store purchase or delivery of your online order. Items purchased in-store or online can be returned the Ithaca College Campus Store. Items purchased online can also be returned by mail. Items purchased through the Ithaca Campus Store Online, Pick Up in Store program must be returned to Ithaca College Campus Store. Please note that original shipping charges paid when receiving your package are not refunded as part of your return.

 

Free In-Store Returns

 


 

When making a return, please bring the following items with you to the store. The items along with all original packaging, including all paperwork, parts and accessories

 

1.The receipt (for store purchases), packing slip and ship confirmation email (for online purchases), Ready for Pick Up Email or Pick Up Confirmation Email (for Buy Online, Pick Up in Store purchases)

 

2.The credit card or gift card used for purchase

 

Returns by Mail

 


 

We ask that you address the package using the information below and pay for the return shipping with a mail service of your choice. To mail in your return:

 

1.Repackage items in original packaging, including all paperwork, parts and accessories

 

2.Remove all extra labels from previous shipping on the outside of the box

 

3.Let us know if you would like a credit back to your original method of payment or an exchange.

 

4.Ithaca College Campus Store953 Danby Rd.Phillips Hall – 140Ithaca, NY 14850
Please send returns/exchanges through the mail service of your choice**.

 


**Return Shipping charges must be paid. Ithaca College Campus Store does not accept packages sent as Cash On Delivery (C.O.D.).

 

Returning Damaged, Defective or Incorrect Items

 


 

If an item arrives damaged, defective or is not the correct item you ordered, please contact jsmith19@ithaca.edu to have a free return label sent to you or to arrange pick up if the item was delivered via a carrier service. You are also welcome to return these items to the store.  You will be refunded the purchase price as well as any applicable taxes.

 


 

Refund for Your Return

 


 

Refunds are provided in the original form of payment for the purchase price of the item, including sales tax, and will be issued within 30 days of us receiving the return. Original shipping charges are not refunded as part of your return, unless the item is being returned due to being damaged, defective or incorrect.

 

If payment was by gift card or gift certificate, the return will be refunded back to the original gift card or gift certificate.

 


 

Payment Methods

 

 Below is a list of payment methods Ithaca College Bookstore accepts.

 

Cash/Check (In-store Only)

 

Discover

 

MasterCard

 

Visa

 

American Express

 

ID Express (Please have funds available in your ID Express account to pay with your ID)

 


Shipping

DOMESTIC_RATE
Number of ItemsGround
  
1$8.95
2$10.90
3$12.85
4$14.80
5 and upadd $3.15 per item
  
DOMESTIC_RATE
Number of ItemsNext Business Day
  
1$27.95
2$29.90
3$31.87
4$33.80
5 and upadd $6.95 per item
  
DOMESTIC_RATE
Number of Items2nd Business Day
  
1$22.95
2$24.90
3$26.86
4$28.80
5 and upadd $5.95 per item

Hours of Operation *Hours may vary*

Mac's Hours
DayHours
MonClosed
TueClosed
WedClosed
ThuClosed
FriClosed
SatClosed
SunClosed

 

Campus Store Hours
DayHours
Mon9:00 AM to 5:00 PM
Tue9:00 AM to 5:00 PM
Wed9:00 AM to 5:00 PM
Thu9:00 AM to 5:00 PM
Fri9:00 AM to 5:00 PM
SatCLOSED
SunCLOSED