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WELCOME!
 If you are experiencing problems, please contact us at (607) 274-3959.

Store Policies

Returning an ItemYou can return items within 60 days of in-store purchase or delivery of your online order. Items purchased in-store or online can be returned the Ithaca College Campus Store. Items purchased online can also be returned by mail. Items purchased through the Ithaca Campus Store Online, Pick Up in Store program must be returned to Ithaca College Campus Store. Please note that original shipping charges paid when receiving your package are not refunded as part of your return.Free In-Store ReturnsWhen making a return, please bring the following items with you to the store. The items along with all original packaging, including all paperwork, parts and accessories

  1. The receipt (for store purchases), packing slip and ship confirmation email (for online purchases), Ready for Pick Up Email or Pick Up Confirmation Email (for Buy Online, Pick Up in Store purchases)
  2. The credit card or gift card used for purchase

Returns by MailWe ask that you address the package using the information below and pay for the return shipping with a mail service of your choice. To mail in your return:

  1. Repackage items in original packaging, including all paperwork, parts and accessories
  2. Remove all extra labels from previous shipping on the outside of the box
  3. Let us know if you would like a credit back to your original method of payment or an exchange.

Ithaca College Campus Store953 Danby Rd.Phillips Hall – 140Ithaca, NY 14850

  1. Please send returns/exchanges through the mail service of your choice**.

**Return Shipping charges must be paid. Ithaca College Campus Store does not accept packages sent as Cash On Delivery (C.O.D.).Returning Damaged, Defective or Incorrect ItemsIf an item arrives damaged, defective or is not the correct item you ordered, please contact us at (607) 274-3210 to have a free return label sent to you or to arrange pick up if the item was delivered via a carrier service. You are also welcome to return these items to the store.You will be refunded the purchase price as well as any applicable taxes.Refund for Your ReturnRefunds are provided in the original form of payment for the purchase price of the item, including sales tax, and will be issued within 30 days of us receiving the return. Original shipping charges are not refunded as part of your return, unless the item is being returned due to being damaged, defective or incorrect.If payment was by gift card or gift certificate, the return will be refunded back to the original gift card or gift certificate.Payment Methods Below is a list of payment methods Ithaca College Bookstore accepts.

  • Cash/Check (In-store Only)
  • Discover
  • MasterCard
  • Visa
  • American Express
  • ID Express (In-store Only)

TEXTBOOK INFORMATION

  • What Does Textbook Condition Preference Mean? During checkout you can indicate whether we can substitute Used for New or New for Used if your preference is not available.If you elect to substitute and we don't have your first choice we will automatically provide you with that same title in the condition we do have in-stock. Please note: when a textbook condition substitution occurs there is a change to the final total price of the order.

  • What's an ISBN? ISBN stands for International Standard Book Number. You can find the ISBN on the back cover of the book near the bar code, or on the copyright page of the book.

  • Availability of Merchandise Our goal is to provide you with all the products and services that have been made available through the website. On rare occasions, some items and services may not be available at the time of purchase. If this happens, we will make every reasonable effort to provide you with the item or service requested.

TEXTBOOK INFORMATION DISCLAIMER

  • - Textbook information posted on this site is correct as we currently know it.
  • - Be aware that the site will be updated daily as we receive new orders from faculty and shipments from vendors.
  • - Changes, modifications and additions to course and textbook information may be made at any time up to and including the first weeks of the semester for which list has been provided. Changes may result from faculty changes, new book editions or adoptions, publisher changes, or class cancellations.
  • - If a course is not listed, the Campus Store has possibly not gotten an order or the instructor does not require a text for that course.
  • - The information provided (ISBNs and required/recommended/optional status) is not meant as a guarantee for purchases made other than at the Ithaca College Campus Store. Any purchase made with other vendors which were based on this site's information are made at the purchaser's risk and will not be guaranteed by the Ithaca College Campus Store.
  • - For this reason, please note that the Campus Store will not make exchanges, refunds, or any other compensation for books mistakenly purchased from any other sources utilizing the information below.
  • - Any purchases made at this website will be subject to the Ithaca College's return policy which is also posted on this website. 
  • - Used and New course material inventory is subject to change; therefore substitutions may be necessary. 
  • - All pricing information is subject to change without notice